Privacy policy

Last updated: 14 October 2026

1. About this policy

My name is Lachlan Kew and I am an Authorised Marriage Celebrant in Australia, host, master of ceremonies, quiz master and DJ. In this policy, “I”, “me” and “my” refer to Lachlan Kew, trading as Lachie the Celebrant, Celebrate a Life and DJPLZ.

I understand that planning a wedding or farewell can involve sharing personal, family and sometimes sensitive information. I respect your privacy and take the responsibility of looking after that information seriously.

This Privacy Policy explains how I collect, use, store and protect personal information when you visit my website, make an enquiry or engage my Services (as defined in the Terms and Conditions on this website).

2. What information do I collect?

The information I collect depends on how you interact with me and which Services you are interested in.

Information may include:

  • Contact details: your name, email address, phone number and suburb or location.

  • Event details: your proposed date, venue, guest numbers and the type of ceremony or event you are planning.

  • Personal stories: information you choose to share about your relationship, family, life experiences, wishes or the person being remembered at a funeral or memorial.

  • Marriage-related information: information needed to discuss or arrange a legal marriage ceremony, including relevant documentation where required.

  • Booking and payment information: details of the services you request, correspondence, invoices, payment records and booking history.

  • Website information: technical information such as your browser type, device, pages visited and interactions with the website, where collected through cookies, analytics or similar technologies.

Please only provide information that is reasonably necessary for your enquiry or Services. You should avoid sending passwords, banking login details or other highly confidential information through general website forms or email.

3. How do I collect your information?

I may collect personal information when you:

  • Complete an enquiry or contact form on my website.

  • Email, telephone or message me.

  • Complete a questionnaire or provide information to help prepare your Service Agreement.

  • Engage me to provide Services.

  • Interact with my website or social media pages.

  • Provide feedback, a testimonial, photographs or other material.

I may also receive information from another person involved in your booked Service, such as your partner, a family member or an event organiser. Where appropriate, I will take reasonable steps to ensure that the information is handled appropriately.

4. Why do I collect your information?

I use personal information to:

  • Respond to enquiries and provide information about my services.

  • Prepare, personalise and deliver my Services.

  • Meet legal and regulatory obligations, including applicable Authorised Marriage Celebrant requirements.

  • Manage bookings, contracts, invoices and payments.

  • Communicate with you about your booked Services.

  • Improve my website, Services and customer experience.

  • Request feedback or testimonials, where appropriate.

  • Send occasional marketing communications where permitted by law.

I will not use your information for any other purpose unless you have agreed, or the use is otherwise permitted by law.

5. When might I share your information?

I do not sell your personal information.

I may share relevant information with third or fourth party service providers or other people when reasonably necessary to deliver my Services or operate my business. These may include:

  • Website hosting, website maintenance and email providers.

  • Online booking, questionnaire, document storage or business administration services.

  • Payment processors and accounting providers.

  • Other suppliers involved in your event, where sharing the information is necessary and appropriate.

  • Government agencies, regulators or other parties where required or authorised by law.

6. Cookies and website analytics

My website may use cookies or similar technologies to help it function, understand how visitors use the site and improve its performance.

If analytics or advertising tools are used, they may collect information such as pages visited, approximate location, device type and how you arrived at the website.

7. How do I protect your information?

I take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include using password-protected accounts, restricting access to information, maintaining appropriate security settings and using reputable service providers.

No method of storing or transmitting information over the internet is completely secure. I cannot guarantee absolute security, but I will take reasonable steps to safeguard the information entrusted to me.

8. How long do I keep your information?

I retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing Services, maintaining business records, resolving disputes and meeting legal obligations.

Some marriage records, financial records and other documents may need to be retained for specific periods under applicable laws.

When information is no longer required, I will take reasonable steps to securely destroy it or de-identify it, where appropriate and legally permitted.

9. Accessing or correcting your information

You can contact me to request access to personal information I hold about you or ask me to correct information that is inaccurate, incomplete or out of date.

I will respond within a reasonable time and handle your request in accordance with applicable law. In some circumstances, I may be unable to provide access to particular information, or a fee or other requirements may apply where legally permitted. If I cannot meet your request, I will explain why where appropriate. I reserve all my rights.

10. Privacy concerns or complaints

If you have a question or concern about how I have handled your personal information, please contact me here.

I will review your concern and aim to respond and resolve it within a reasonable time.

If Australian privacy legislation applies to the matter and you are not satisfied with my response, you may be able to complain to the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au/

13. Contact me

For questions about this Privacy Policy or your personal information, contact me here.